Industry Standards and Codes of Practice
Why We Follow Industry Standards
At Home Movers, in addition to complying with national regulations, we align our services with internationally recognized industry standards and codes of practice. This ensures our operations meet the highest levels of quality, safety, and ethical benchmarks accepted worldwide. Below are key standards and guidelines we adhere to.
Global Moving Industry Standards We Follow
FIDI Global Alliance
We refer to the guidelines established by FIDI, the largest global alliance of international moving and relocation companies. FIDI sets the benchmark for high-quality relocation services across the world. More information can be found at fidi.org.
FIDI-FAIM Quality Standard
FAIM is the world’s only recognized quality certification program specifically for the international moving and relocation industry. Companies certified under FAIM are independently audited to ensure operational quality, supply chain management, risk management, data protection, and financial stability. Home Movers aligns its operations with FAIM-level standards to ensure consistent quality, thorough documentation, secure handling, and reliability. More information is available at fidi.org.
FIDI Professional Cooperation Guidelines (PCGs)
The Professional Cooperation Guidelines are a set of best practices covering all aspects of international relocation. They include pre-move surveys, origin and destination services, packing materials standards, storage protocols, staff and equipment standards for loading and unloading, documentation, invoicing, payment terms, and loss or damage prevention and claims settlement. Home Movers adheres to these guidelines to provide high-quality, safe, and reliable moving services. Details can be found at fidi.org.
What This Means for Our Clients
Clients can be confident that their move, whether local or international, is handled according to the highest industry standards.
For every relocation, we ensure that pre-move surveys, packing, loading, and customs-ready shipments follow internationally recognized procedures.
We uphold ethical business practices, maintain financial stability, and provide supply chain transparency to give clients peace of mind.
Special items, storage, international shipping, insurance, and claims handling are managed according to clear and standardized protocols, minimizing risk and ensuring clarity throughout the process.
Commitment to Continuous Improvement
Home Movers continuously monitors updates in international standards and guidelines. Whenever new editions or revisions are released, we review and incorporate the relevant changes to maintain compliance. This ensures our services remain up-to-date, protect client interests, and deliver consistent quality according to global best practices.
Sources and References
FIDI Global Alliance — https://www.fidi.org/about-fidi
FIDI-FAIM Quality Standard — https://www.fidi.org/quality/fidi-faim-certification
FIDI Professional Cooperation Guidelines (PCGs) — https://www.fidi.org/about-fidi/fidi-pcgs